Stuff South Africa

WhatsApp’s Meta AI chatbot has finally made it out of the US and into SA

Meta’s WhatsApp, like everything else in 2024, has slowly heaped more and more artificial intelligence (AI) onto its plate. If it isn’t the incoming AI-powered image editor or smarter-than-most customer support, then it’s Meta’s AI chatbot. Thus far, however, that feature has been limited to a small number of users in the US. That’s no longer the case.

WhatsApp is finally extending what was an already-limited trial to more countries, and South Africa is included. While reports seem to indicate that Indian users are receiving the lion’s share of the trial, Stuff can confirm the feature has reached a limited number of users around the country. Despite Stuff being enrolled in WhatsApp’s beta programme, we have yet to receive the update, confirming that the trial rollout is seemingly random.

AI for the Hoi Polloi

WhatsApp Meta AI chatbot trial (SA) intext

While there’s still no word on when the Meta AI-powered chatbot will begin rolling out in a more official capacity, we’re guessing a global launch can’t be too far away. Until then, however, we’ll have to make do with watching the feature from afar, using screenshots of the feature provided to Stuff (pictured above).

Meta AI, which uses the company’s Llama model to make itself artificially intelligent, takes up residence right on WhatsApp’s home page, with a search bar appearing above a user’s chats. Don’t fret. Meta’s AI states that it does not have access to your personal messages, and will only train itself off messages sent directly to it.


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Hitting the “Ask Meta AI or Search” bar at the top will instantly offer up a selection of basic prompts to give users an idea of how the feature works. Ask it for “Horror TV show recs” for instance, and it’ll open a new chat with its recommendations for what it considers the best in the genre. Seriously? No The Haunting of Hill House?

The AI can also generate “unique images to share with anyone you want,” similar to the app’s AI stickers feature (which we proudly peer-pressured into making Mario and Sonic smoke). We’ve yet to see just how competent the chatbot is, though we’re doubtful it can hold a candle to dedicated AI image generators. Still, it’s better than nothing.

We’ll keep you updated on the feature’s trajectory into a global rollout.

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